Refund Policy

Payments are final

A ranking is a digital service that is delivered the moment your payment is confirmed: the listing appears on the public board and the amount is counted toward your rank. Because the service is delivered immediately and in full, payments are not refundable.

What does not create a refund

• Being outranked by someone who paid more.
• Dropping off the Today board after 24 hours.
• Fewer clicks or less attention than you hoped for.
• Choosing the wrong niche or the wrong amount.
• Removal of your listing for breaking the Rules or the Terms.
• Temporary downtime.

The narrow exceptions

We will refund, to the original payment method, where:

• You were charged but no listing was created or raised — for example a payment cleared and a fault on our side stopped the rank being placed.
• You were charged more than once for the same rank claim.
• A refund is required by applicable Indian consumer law.

How to request one

Email contact@hypee.lol within 7 days of the payment with the payment reference and the profile you listed. We aim to respond within 3 working days. Approved refunds are returned to the original payment method via Razorpay and typically settle within 5–7 working days, depending on your bank.

Chargebacks

Raising a chargeback without a legally required basis is a breach of the Terms. We may remove the listing and refuse future use of the service. If you think a charge is wrong, email us first — it is faster.